Appraisal Techniques
Appraisal techniques will help managers review their staff's performance, give them feedback on their overall performance and discover each individual's aspirations.
Assertiveness Skills
Participants will practice expressing their views, opinions and ideas and to listen to the views, opinions and ideas of others. Participants will also learn to recognise differences and when not to be assertive.
Change Management
Participants will learn to work on their own specific change events and creating plans and procedures which will help smooth their change processes through group and individual feedback, exercises, formal inputs etc.
Coaching Essentials for Leaders
Coaching Essentials for Leaders was created for leaders to learn and apply coaching skills with others in order to increase their effectiveness and influence within their organizations.
Counseling Techniques
Managers often find themselves in a situation where counseling skills are needed. Participants will be introduced to the concept of Counseling and develop some of the skills needed for successful Counseling.
Leadership Skills
This course provides the principles of leadership and practises the personal skills involved in effective team leadership. This is ideal, not only for supervisors and managers, but anyone who has to lead a team in the working environment of openness and empowerment.
Effective Management Skills
This course discusses, understands and practises some of the essential management skills needed to operate in today's working environment.
Recruitment and Interviewing Skills
HR managers, line managers and team leaders will learn processes and procedures that result in successful selection and recruitment decisions through the use of group and individual activities, exercises, formal inputs etc.
Team Building Techniques
Participants will learn activities and techniques that make for effective team building. This will focus on individual actions and team actions that help build effective teams.
Train the Trainer
Participants will acquire a solid foundation of skills and knowledge of the process of learning, the role of the individual trainer and issues of importance when working with groups.